|
Session Slide Information
| Dave Saxby, Are Your Employees Gambling with Your Profits or Increasing Your Revenues? |
Brenda Clark Hamilton (Fresh Coffee), Exceptional Customer Service: Create an Impressive Reputation for your Organization
|
| Dave Saxby, Regardless of Your Title You Are In Sales |
Matt Gardner (RouteThis), The Role of Installations in improving subscriber experience and increasing profitability |
| Doug Pals (Re:Sourceful Comm.), Gold People, Purple Cows, and the Power of Great Culture |
Matt Gardner (RouteThis), Best Practices and Examples on Channelling Your Customers' Expectations |
| Doug Pals (Re:Sourceful Comm.), CX starts with EX |
Trent Martin (CHR Solutions), Cybersecurity and Your Customers - Keeping Them Safe |
| Jody Schulte (Jefferson Telecom), Improving Your Customer Satisfaction Rating |
Lauren Gaydos (NTCA), Engaging and Branding Your SRC |
| JoAnn Hohrman (Vantage Point Solutions), Maximize Profitability by Marketing Most Profitable Services |
|
Thank you 2022 CX Summit Committee Members!
Chair, Marc Carlson, MTC Technologies
Vice Chair, Jillinda Thornton, IAMO Communications
Aaron Landmesser, Huxley Communications
Adam Welp, MTC Technologies
Brian Hamacher, South Slope
Casey Peck, KCTC
Cassie Radtke, Premier Communications
Chris Nieland, Western Iowa Networks
Curtis Thornberry, Panora Fiber
Jacki Miskimins, Vantage Point Solutions
Jayne Ringham, WCTA
Kelly Grout, KCTC
Kelly Otto, Northwest Communications
Mike Becker, East Buchanan Telephone
Diamond Tabletop Sponsors
Gold Sponsors
Silver Sponsor
|
